Refund Policy

Última actualización: 2026-10-26

First purchase guarantee

If you are not happy with your first subscription payment, request a full refund within 7 days as long as you have used less than 20% of that period’s credits.

Failed generations

Credits for failed generations are returned automatically. Your first re-render of every photo is free.

Cancellations

Cancel anytime from Billing in one click. You keep access until the end of the paid period; we do not charge cancellation fees.

How to request

Email support@stagella.com from your account address with the subject “Refund”.